Postage & Delivery
We ship orders via Australia Post worldwide. Tracking will be provided from Australia Post and it will be sent to your primary email made with your order. We dispatch all orders within 4 business Days. Please note: Shipment could be delayed due to weekends, public holidays.
Please also note: If you have pre ordered please keep in mind the turnaround times of 2-3 weeks. These times vary depending on the speed of the postal service and manufacturing. When you place an order that includes a pre-order item you will be sent a confirmation email. The next update you will receive is when your order has been dispatched.
COVID19 UPDATE: Australia Post however are experiencing some delays in the delivery which will be updated on their on their tracking link- https://helpandsupport.auspost.com.au/s/missing-or-lost-item
You can call 137678 From Australia or +61388479045 from Overseas. Please double check that you have entered your email correctly when checking out or you won't receive shipping notifications. ALSO PLEASE READ THE INFORMATION UNDER YOUR PRODUCT - if your purchase is a custom or a pre-order there is further dispatch waiting times.
Shipping time - We endeavour for your orders to arrive quickly. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-10 days. DURING THE PANDEMIC postage times have been a little unpredictable.
Within Australia - Express is between 2-4 Business days, this shipment will be prioritised but please be mindful of public holidays.
INTERNATIONAL - New Zealand standard will take between 7-14 Business days, NZ EXPRESS will be between 5-10 Business days. Please be mindful that I ship your package out very quickly but I can't control unexpected delays from the shipping company. Packing and processing your orders quickly is my priority.